Privacy Policy
At SmartChef, we take privacy as an important and serious matter and commit to protect it. This Website Data Privacy Notice ("Notice") may evolve over time. Therefore, we kindly ask you to visit this page frequently and check on the date on this page to make sure, you are familiar with the latest version.
Version date: 01.01.2025
This Notice describes how SmartChef d.o.o., Slomškova ulica 23, 1000 Ljubljana
("SmartChef" or "we" or "us" or "our") as controller processes the personal data and other information of the users ("you" or "your") in particular within the meaning of the General Data Protection Regulation ("GDPR") and other applicable Data Privacy Laws, when using the website
smartchefslo.com ("Website"). Reference to the GDPR shall also be deemed to include references to the specific clause of other applicable Data Privacy Laws.
1. CATEGORIES OF PERSONAL DATA, PROCESSING PURPOSES, LEGAL BASIS, AND SOURCE
1.1 Personal Data actively provided by you:
If you want to get advice or download information materials on our website, you will be asked to provide certain personal information about you — for example: Name, email address or phone number.
SmartChef processes such personal data in order to provide you with our services. The provision of such personal data is voluntary. However, without providing such personal data, we will not be able to consult and provide services for you.
2. RECIPIENTS
2.1 Transfer within the SmartChef
We may share your information within the SmartChef for internal administrative purposes or for marketing purposes in connection with the products and services we offer and/or that might be interesting for you.
Some of our colleagues administering the Website and providing IT services may be employees of our group companies. When administering the Website our colleagues may have access to and/or may process your personal data.
The respective transfer of your personal data within the SmartChef is based on our legitimate interests. The access is limited to colleagues with a need to know.
2.2 Other recipients
SmartChef may also transfer your personal data to law enforcement agencies, governmental authorities, legal counsel, and external consultants in compliance with applicable data protection law. The legal basis for such processing is compliance with a legal obligation to which the SmartChef is subject to or are legitimate interests, such as exercise or defence of legal claims.
3. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU ASSERT YOUR RIGHTS?
If you have declared your consent for any personal data processing activities, you can withdraw this consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.
Pursuant to applicable data protection law you may have the right to: request access to your personal data, request rectification of your personal data; request erasure of your personal data, request restriction of processing of your personal data; request data portability, and object to the processing of your personal data. Please note that these rights might be limited under the applicable national data protection law. For further information on these rights please refer to section "Your Rights" at the end of this notice.
You also have the right to lodge a complaint with the competent data protection supervisory authority. To exercise your rights please contact us as stated in Section 5.
4. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
Your personal data will be retained as long as necessary to provide you with the services requested. When SmartChef no longer needs to use your personal data to comply with contractual or statutory obligations, we will remove it from our systems and records and/or take steps to properly anonymise it so that you can no longer be identified from it, unless we need to keep your information, including personal data, to comply with legal or regulatory obligations to which SmartChef is subject, e.g. statutory retention periods and could contain retention periods, depending on the case up to 10 years, or if we need it to preserve evidence within the statutes of limitation, which is usually three years but can be up to thirty years.
5. CONTACT US
If you have concerns or questions regarding this Website Data Processing Notice, please contact us as follows:
SmartChef d.o.o.
Slomškova ulica 23
1000 Ljubljana
smartchefdoo@gmail.com
YOUR RIGHTS
1.1. RIGHT OF ACCESS
You may have the right to obtain from us confirmation as to whether or not personal data concerning you is processed, and, where that is the case, to request access to the personal data. The access information includes — inter alia — the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed. However, this is not an absolute right, and the interests of other individuals may restrict your right of access.
You may have the right to obtain a copy of the personal data undergoing processing. For further copies requested by you, we may charge a reasonable fee based on administrative costs.
1.2. RIGHT TO RECTIFICATION
You may have the right to obtain from us the rectification of inaccurate personal data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
1.3. RIGHT TO ERASURE ("RIGHT TO BE FORGOTTEN")
Under certain circumstances, you may have the right to obtain from us the erasure of personal data concerning you and we may be obliged to erase such personal data.
1.4. RIGHT TO RESTRICTION OF PROCESSING
Under certain circumstances, you may have the right to obtain from us restriction of processing your personal data. In this case, the respective data will be marked and may only be processed by us for certain purposes.
1.5. RIGHT TO DATA PORTABILITY
Under certain circumstances, you may have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format and you may have the right to transmit those data to another entity without hindrance from us.
1.6. RIGHT TO OBJECT
Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, or where personal data are processed for direct marketing purposes at any time to the processing of your personal data by us and we can be required to no longer process your personal data.
Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In this case your personal data will no longer be processed for such purposes by us.
